Refund & Return Policy
Refund & Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, we’re here to help.
Returns
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You may request a return within 7 days of receiving your order.
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Items must be unused, in original condition, and in original packaging.
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To initiate a return, email us at nexora3694@gmail.com with your order number and reason for return.
Refunds
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Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed to your original payment method within 5–10 business days.
Non-Returnable Items
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Items marked as "Final Sale"
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Items damaged due to misuse or not in their original condition
Late or Missing Refunds
If you haven’t received a refund yet:
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Check your bank account again.
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Contact your bank or payment provider — processing time may vary.
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If you've done all this and still have not received your refund, contact us at nexora3694@gmail.com.